Privacy Policy

Privacy Policy

Last updated: November 2025
Welcome to KOVOÚ (“we”, “our”, “us”).
Your privacy is very important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.kovou.shop.

1. Information We Collect

We may collect the following types of personal information:

  • Contact details: name, email address, phone number, and shipping/billing address.

  • Order details: products purchased, payment method (without storing full card details), and transaction history.

  • Device information: IP address, browser type, and cookies for analytics and site performance.

  • Account information: if you create an account, we store your login credentials securely.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you about your purchases or promotions.

  • Improve our website and services.

  • Detect and prevent fraud or unauthorized transactions.

  • Comply with legal obligations.

3. Sharing Your Information

We may share your data only with trusted third parties:

  • Shopify (our e-commerce platform).

  • Payment processors for secure payments.

  • Shipping partners for order delivery.
    We do not sell or rent your personal information to anyone.

4. Data Security

We use SSL encryption and secure servers to protect your data.
All payment information is handled by Shopify and its certified payment gateways.

5. Cookies

We use cookies to improve your browsing experience — for remembering your cart, preferences, and analytics.
You can disable cookies in your browser settings at any time.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for marketing emails.

  • Request a copy of your stored information.

To exercise these rights, contact us at kovoume@gmail.com.

7. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:
📧 Email: kovoume@gmail.com
📞 Phone: +20 1143927275
🌐 Website: www.kovou.shop